We will send 2 emails after you place your order. An order confirmation email once you order and a shipping confirmation email once we ship your package.

If you did not receive your order confirmation email, please make sure to check your Spam Folder first.

If you used your Phone Number instead of email at checkout, you will not receive a confirmation email.

Make sure to contact our Customer Support with the email you want to add to your order so you can receive the shipping confirmation with your tracking number.

Orders are processed after you place them, and you'll get a shipping confirmation email with your tracking number as soon as your order leaves our fulfillment center. Processing times are listed in our Shipping Policy.

Delivery estimates are shown at checkout and in our Shipping Policy. You can follow your parcel any time on our Track Your Order page.

In case you made a mistake when entering your delivery address, you can still change it before your order ships.

In some cases, minimal address changes can be applied after the order ships.

Make sure to contact us as soon as possible if you want to change the address.